Last updated: 1 January 2026
HoneStream respects the intellectual property rights of creators and rights holders. We comply with the Digital Millennium Copyright Act (DMCA), the EU Copyright Directive and equivalent legislation applicable in the Netherlands. This policy sets out how we handle infringement claims.
1. Our position
HoneStream operates delivery infrastructure, as described on our about page. We do not own, produce or claim rights in the channels and titles carried through the Service — those belong to their respective broadcasters, studios and licensors. Where a rights holder tells us that material has been carried without authorisation, we act.
2. Submitting a takedown notice
To be actionable, a notice must contain all six of the following:
- Identification of the copyrighted work — the work you claim has been infringed, with enough detail to identify it unambiguously.
- Identification of the infringing material — the specific URL, channel name or stream identifier, or sufficient information for us to locate it.
- Your contact information — full name, postal address, telephone number and email address.
- Good faith statement — a statement that you believe in good faith that the use is not authorised by the rights holder, its agent or the law.
- Accuracy statement — a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorised to act for the rights holder.
- Signature — your physical or electronic signature.
Where to send it
Email: [email protected]
Subject line: DMCA Takedown Notice — honestream.com
We acknowledge valid notices within 5 business days and take appropriate action, which may include disabling access to the material and notifying the upstream content provider.
3. Counter-notification
If you believe material was removed through mistake or misidentification, you may submit a counter-notification to [email protected] containing:
- Identification of the removed material and its location before removal.
- A statement under penalty of perjury that you believe in good faith the removal resulted from a mistake or misidentification.
- Your contact information — full name, address, telephone number and email address.
- Consent to jurisdiction — a statement consenting to the jurisdiction of the competent courts of the Netherlands and accepting service of process from the original complainant.
- Your signature, physical or electronic.
Valid counter-notifications are forwarded to the original complainant. If no court action is filed within 10 to 14 business days, we may restore access at our discretion.
4. Repeat infringer policy
- Accounts subject to multiple valid infringement notices are reviewed by our compliance team.
- HoneStream reserves the right to terminate subscriptions of users determined to be repeat infringers, in line with the acceptable use clause of our terms of service.
- Termination for repeat infringement does not entitle the user to a refund under our refund policy.
5. Misuse of the notice process
A false takedown notice is a serious legal matter. Under 17 U.S.C. § 512(f) and equivalent European provisions, anyone who knowingly misrepresents that material is infringing may be liable for damages, including costs and legal fees.
6. Contact
All copyright correspondence should be directed to:
Email: [email protected]
Website: https://honestream.com
Operations address: HoneStream Media Services, Keizersgracht 241, 1016 EA Amsterdam, the Netherlands
Please allow up to 5 business days for a response. General service questions belong on the contact page instead.